Technical Program and Service Delivery leader with 16+ years managing software delivery, cloud migrations and IT operations for global and US-based clients. Led delivery for an 80+ engineer organization at BairesDev, served as single point of contact for US clients at Anthology, led the analysis & design phase of Nissan's legacy-to-AWS microservices migration, and currently drives service transition and external provider management at Jungheinrich Digital Solutions. Systems Engineer with an Executive MBA, Scrum-certified and hands-on in ITIL 4, Agile and AWS/Azure delivery. Fluent English (C1, IELTS) and native Spanish.