PROFESSIONAL SUMMARY
Tourism & Hospitality professional with over 9 years of corporate and international experience managing high-touch travel accounts and premium guest relations. Specialized in resolving complex itineraries, operating Global Distribution Systems (Sabre/Amadeus), and designing bespoke travel experiences. Highly self-driven and autonomous, with a proven track record in remote customer support, digital productivity tools, and fluent bilingual communication (Native Spanish / Advanced English).
CORE SKILLS (REMOTE & TECHNICAL)
• Global Distribution Systems (GDS): Sabre, Amadeus (Certified).
• Travel & Tourism Management: Corporate and leisure itinerary planning, international customer service, supplier negotiation, hospitality management systems (MSI & Control Comercio).
• Digital Tools & Productivity: Microsoft Office Suite Advanced (Excel, Word, PowerPoint), Google Workspace, Prezi, remote collaboration platforms (Slack, Zoom, Microsoft Teams).
• Soft Skills: Autonomous remote work, real-time conflict resolution, time management, cross-cultural adaptability, assertive communication, Community Management.