+14 years of experience working in the Shared Services industry. Highly experienced in
Order and Risk Management, Quality Assurance & Control, Process Improvement, and
Customer Service.
Furthermore, I have excellent verbal and written communication skills, as well as inter￾personal skills with co-workers, customers, and leaders, in Spanish, English, and
Portuguese.
I work very well in a self-paced environment; I deliver very successful results when working
individually and under minimum supervision. And, I am a strong team player, always willing
to learn and capable of setting and meeting professional goals in a cooperative manner.
Finally, I consider myself very innovative and able to generate creative ideas and find
improvement to any areas in multiple processes.