Aura J.

My entire experience has been customer-centric, allowing me to know about different mental models and care about them. Also, my recent experience in the educational field has let me improve my approach to how I connect with people by making discovery processes, researching best practices for developing experiences ad-hoc, and thinking about how to make a better customer lifecycle. As a long-life learner with a Production Engineer degree, I'm passionate about making changes, creating processes with a data-driven mindset, and marketing strategies. Also, I am a problem-solver by nature. - More than 5 years of experience as an educational coach, process redesign, creation and management of educational digital products, virtual classrooms, and mentoring one-by-one. - More than 9 years of experience in digital marketing and commercials strategies B2C - Active learning and updating in OKR and KPI - Strong interest in the Product Management field, UX, and Agile methodology. - Mindset oriented to problem-solution fit and product-market fit - Passionate about behavioral economics - Capability to process data in helpful knowledge and insights discovering - Strengths to communicate and connect with stakeholders - Customer-centric thinking. Data-driven mindset. - Lifelong learning. - Cognitive flexibility and search for continuous improvement