(Remote) Customer Support Analyst
N. Harris Computer Corporation - CAD
Ottawa, Ottawa region · Canada · Ontario · Ottawa region · Ottawa · Full-time · Posted 10 h ago
A division of Harris; NorthStar is seeking a Customer Support Analyst to join our growing support team. As a successful candidate you will manage and investigate customer support tickets while ensuring timely responses and updates. You will troublesh
Job description
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A division of Harris; NorthStar is seeking a Customer Support Analyst to join our growing support team. As a successful candidate you will manage and investigate customer support tickets while ensuring timely responses and updates. You will troubleshoot application issues across web, API, and server environments, analyze configurations, logs, and code where required, and track issues through to resolution or escalation. You will document solutions and contribute to the internal knowledge base w…