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Technical Support Administrator (Remote)

OSPREY CHARGING NETWORK LTD

London, UK · UK · London · Full-time · Posted 2 h ago

Are you a problem solver? A fixer? Do you thrive in a fast-paced environment? We’re looking for a Technical Support Administrator who has the initiative, drive and troubleshooting skills to diagnose and resolve issues efficiently. This role sits betw

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Job description

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Are you a problem solver? A fixer? Do you thrive in a fast-paced environment? We’re looking for a Technical Support Administrator who has the initiative, drive and troubleshooting skills to diagnose and resolve issues efficiently. This role sits between a traditional L1 and L2 support position, meaning you will handle a mix of straightforward and complex customer service, site & charger related issues ensuring excellent service to our users. ROLES & RESPONSIBILITIES: Investigating and resolving…

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